What Are Crisis Hotlines and How Do They Work? Webinar

What Are Crisis Hotlines and How Do They Work?

December 19, 2025

10:00 am-11:00 am EST

This session will offer an inside look at how crisis hotlines operate, the kinds of support they provide, and how they function within the broader mental health landscape. The event will feature three leaders in the field: Tia Dole, PhD, who serves as the Chief 988 Suicide & Crisis Lifeline Officer at Vibrant Emotional Health, Kacy Maitland, LICSW, the Chief Clinical Officer at Samaritans Inc., and Shairi Turner, MD, MPH, the Chief Health Officer and Pediatrics lead at Crisis Text Line.

Registration for the webinar is free but required. You can find the registration link here:
https://mgb-org.zoom.us/webinar/register/6117435189351/WN_3ZpupGMmQoGTyhHLNZKypg#/registration

More information about the CSRP webinar series is available at: https://csrp.mgh.harvard.edu/webinars/.