Volunteer as a Crisis Counselor with Crisis Text Line
Learn More HERE
What our Crisis Counselors do?
Crisis Text Line is the free, 24/7 text line for people in crisis in the United States. The service is powered by volunteer Crisis Counselors who work remotely — anywhere with a computer and secure internet connection works.
We need you at night
When the rest of the country is sleeping, 2/3 of our crisis situations, and by default texter volume, occurs at night. Our greatest need for Crisis Counselors is between 7pm and 3am PST (10pm and 6am EST).
Are you a night owl or early riser? Looking for an odd-hours volunteer opportunity in crisis
intervention? You’ve found the right place!
Crisis counseling is a big commitment:
Crisis Counselors commit to volunteering 4 hours per week until 200 hours are reached. Ideally, we expect you to fulfill your commitment within one year. Before you begin as a counselor, you’ll also complete a training period to give you all of the expertise you need to successfully and empathetically navigate crisis intervention.
This training is free for you, but it costs Crisis Text Line $1,008 to train each Crisis Counselor. We therefore need volunteers to see training through to the end and serve out their 200-hour commitment.
How Crisis Counselors work
We answer texts from people in crisis, bringing them from a hot moment to a cool calm through active listening, collaborative problem solving, and safety planning.
Apply HERE
What our Crisis Counselors do? Crisis Text Line is the free, 24/7 text line for people in crisis in the United States. The service is powered by volunteer Crisis Counselors who work remotely — anywhere with a computer and secure internet connection works.
We need you at night
When the rest of the country is sleeping, 2/3 of our crisis situations, and by default texter volume, occurs at night. Our greatest need for Crisis Counselors is between 7pm and 3am PST (10pm and 6am EST).
Are you a night owl or early riser? Looking for an odd-hours volunteer opportunity in crisis
Crisis Counselors commit to volunteering 4 hours per week until 200 hours are reached. Ideally, we expect you to fulfill your commitment within one year. Before you begin as a counselor, you’ll also complete a training period to give you all of the expertise you need to successfully and empathetically navigate crisis intervention.
This training is free for you, but it costs Crisis Text Line $1,008 to train each Crisis Counselor. We therefore need volunteers to see training through to the end and serve out their 200-hour commitment.
How Crisis Counselors work
We answer texts from people in crisis, bringing them from a hot moment to a cool calm through active listening, collaborative problem solving, and safety planning.